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Pandemic Update

Updated 8/17/2020 | Click to go to the TCALL website | NEW Website Update Video (5/26)

Dear AEL Providers, Students & Community Stakeholders,

As we all strive to make the best of the situation we are in, we continue to create innovative and solution-focused methods that show continuing to best serve Texans is our top priority.

TWC and AEL partners in the field are working diligently to make necessary changes to our infrastructure that ensure that we will continue to support Adult Education & Literacy in Texas during this time and moving forward together!

Please check back frequently, as we will continue to use this page for timely updates for our students, providers and community stakeholders.

We are #TexasAEL and we are here to support you!

Stay Safe. Stay Healthy.

Mahalia Baldini
State Director, Adult Education and Literacy
Texas Workforce Commission

Quick Links

AEL FAQ During Pandemic (Updated 6/29/20)

Texas AEL IET Programs

Remote Testing Guidance Chart (Updated 8/10/20)

Remote Instruction Checklist

DL Curriculum Volunteer Help Desk for Teachers

Serving Students at a Distance and Remote Instruction

Distance Learning

NEW Website Update Video


FOR STUDENTS: Go to our student resources page.


Quick Links

NEW Deliverables Chart

Activities for the Remote Classroom – Follow TWC Guidelines

DL Curriculum Providers - Current Offers for the Fall, 2020

FREE Internet Provider Offers

Communication Tools/ Software

Take Some Time For YOU

HSE Provider Updates



Most of the TWC AEL team is teleworking, but we are available all day to assist. Email us first and then staff can set up calls as needed.

Please continue to communicate with us through these email addresses:

DL Curriculum Volunteer Help Desk for Teachers

Serving Students at a Distance and Remote Instruction

Serving Students at a Distance and Remote Instruction

Serving New Students at a Distance

Personally Identifiable Information (PII) Policy and Best Practices (ppt)

See the FAQ for guidance on Distance and Remote Instruction

Tech & Learning - Remote Learning Playbook
(linked with Permission from Author)

Using Morning Messages to Start the Day in Distance Learning: This article discusses different warm-up activities for each day before beginning a virtual learning session.

Distance Learning FAQ: Solving Teachers’ and Students’ Common Problems: Teachers discuss strategies for common DL issues.

6 Strategies for Successful Distance Learning: Teachers discuss strategies for successful DL

Digital Literacy

FREE Digital Literacy Toolkit

GCFLearnfree Computer Literacy Tutorials

Northstar Basic Computer Literacy Course

GOOGLE for Education – Applied Digital Skills

Distance Learning

Distance Learning

See the FAQ for guidance on Distance and Remote Instruction

DL Curriculum Volunteer Help Desk for Teachers

Distance Education Cheat Sheet

DL policy

Tips for Distance Learning

Tech Tools Webinars in the Portal

GED Pandemic Educator Support

Upcoming Helpful Webinars

IDEAL Distance Education and Blended Learning Handbook

How to Rapidly Set-Up & Implement Distance Learning Programs

AEFLA COVID-19 Frequently Asked Questions

NRS Distance Education Tip Sheet



Other Online Curriculum and other Resources

Activities for the Remote Classroom

Now you’ve got them online. What’s next? Here are a few links that will help teachers keep students engaged while working in the remote classroom environment.

3-5 Remote Teaching Resources

8 Fun Activities for Virtual learning

Coronavirus Adult Literacy Resources from Georgia State

Distance Learning Activities for Zoom or Google Meet]

Fun Activities for Remote Learning

COVID-19 (Coronavirus) Resources

Pandemic Resources


FREE Internet Provider Offers

FREE Internet Provider Offers

ConnectHomeUSA is working to close the digital divide in HUD-assisted housing

In response to the coronavirus pandemic and its impact on society, multiple Internet Service Providers (ISPs) have made updates to their low-cost internet service programs to ensure individuals and families stay connected to the internet during this challenging time.

Programs for Low-Income
Here are both government subsidies and low-income internet programs from internet service providers (ISPs) that can help with your internet bill. These inexpensive internet plans, income-based programs, and low-income family plans help reduce the cost of staying connected.

Lifeline is the FCC's program to help make communications services more affordable for low-income consumers. Lifeline provides subscribers a discount on monthly telephone service, broadband Internet access service, or voice-broadband bundled service purchased from participating providers.

Communication Tools/ Software

Communication Tools/ Software

Zoom: www.zoom.com FREE Videoconferencing
Students or teachers who fill out an online form using their school email addresses and are then verified by Zoom will have any accounts associated with that school’s domain also gain unlimited temporary meeting minutes, according to a site set up for the process overnight. 

WhatsApp: WhatsApp Messenger or simply WhatsApp is a freeware, cross-platform messaging and Voice over IP service owned by Facebook, Inc. It allows users to send text messages and voice messages, make voice and video calls, and share images, documents, user locations, and other media. 


Upcoming Webinars


Take Some Time for YOU

Take Some Time for YOU

8 Productive Things You Can Do While Quarantined

Tips for Working from Home

Simple Ideas to Reduce Anxiety During the Pandemic
Video clip is only 7minutes

Quick breathing exercise for kids less than 5minutes

Meditation Yoga – Pandemic Related
15 minutes
12 minutes

Dealing with the Pandemic - Positive Mind vs. Quiet Mind – Deepak Chopra
23 minutes

15 Minute Progressive Muscle relaxation

12 At-Home Workouts to Do With Your Kids

Ten strategies for educators’ wellbeing - Sea Change Mentoring

DL Curriculum Providers

DL Curriculum Providers - Current Offers for the Fall, 2020

DL Curriculum Volunteer Help Desk for Teachers

Approved Curriculum List

Burlington English
Webinars from State Directors
State Director webinars included thus far:

  • TX-Anson Green shares how Texas programs have pioneered the way for adult ESL learners to thrive virtually. 3 part series!
  • AZ-Sheryl Hart addresses how transformation is taking place at the state and local levels to ensure continued student success. 2 part series!
  • KY-Jacqueline Korengel addresses how transformation is taking place at the state and local levels to ensure continued student success. 2 part series! (webinar to be posted soon)
  • IA-Alex Harris discusses Iowa’s response to COVID19 and reimagining Adult Education. 2 part Series!  (webinar to be posted soon)

Future webinars to include:

  • CA-Carolyn Zachry discusses California’s response to COVID19 and how programs across the state are adapting meet the evolving changes to adult education. 3 part Series! (Coming soon! August 25-27 2020)
  • CASAS & BurlingtonEnglish joint webinar. 2 part series! (Coming soon! Sept 2-3 2020)

Join Cell-Ed's 1 Million Learner Challenge cell-ed.com/million. Press release to provide free direct programming to learners launched in May.

Learning Upgrade
Sign up for pilots here. For training and information on Learning Upgrade, you can contact Ann Beeson Ann@adultedspecialists.com] from New Readers Press

Voxy is offering a special discount (over 25% off)  for adult education programs in Texas. Academic year Digital Self Study (9-month licenses) will be priced at $85/seat (40 seat minimum) and those seats are transferable across semesters or if a student exits the program early. All configuration, training, partner support, assessment and reporting platform licenses are included. This gives your students web & mobile access to 25k+ lessons and all of Voxy's career pathway courses in healthcare, manufacturing, warehouse, technology and hospitality, among others. Learn more and request a demo here


Upcoming Deliverables Chart

Deliverable Due Date Description Submit To
TEAMS Monthly Data Validation September 15, 2020 Monthly class level validation of contact hours N/A
TEAMS Quarterly Data Sign Off October 15, 2020 TEAMS report submitted by Grantees N/A
Detailed Project Plan (6.1) August 31, 2020 For activities using all funding except Professional Development funds; shall include monthly expenditures and performance benchmarks. aelcontracts@twc.state.tx.us

Local Professional Development Plan (6.2)

September 15, 2020 For activities using local PD funds; shall include monthly expenditure and performance benchmarks.


HSE Provider Updates

Remote Testing Guidance Chart (Updated 8/10/20)

GED Testing Service Logo

We understand that test centers, educators and GED students may be concerned about the pandemic and how it may impact GED testing. We are monitoring the situation carefully and are following guidance provided by governing bodies, Pearson and Pearson VUE. At this time, GED test centers across most of the country are operating normally and are using standard precautions.

Test centers that deliver the GED are controlled locally and are advised to make any closure decisions based upon information provided by local and state authorities and government agencies. Test centers that decide to close for any period of time should notify Pearson VUE immediately, so that they can cancel tests appointments and notify students of their test cancellations as quickly as possible. Test centers should call 1-866-389-3665, option #2 to report a closure.

Students who are impacted due to test center closures will receive notification that their test has been cancelled and their testing fees will be refunded. Students can reschedule their test on GED.com for when the testing site has reopened, or at another open test center.

To maintain a safe testing environment at GED test centers, we are asking test administrators and test-takers to follow the guidance below:

  • Wash your hands thoroughly with soap and water for at least 20 seconds prior to arriving at the test center, and after testing
  • Cover your cough and sneeze with your arm or elbow, not your hands
  • Utilize hand sanitizer when available
  • Avoid touching your face
  • Stay at home from work or reschedule your test if you are feeling unwell or have symptoms such as a fever or respiratory difficulties

We are committed to the safety or GED test-takers and test center workers. We will continue to monitor the situation and provide additional information as needed.

HiSET Logo

In light of the pandemic, ETS wants adult educators to be aware that we are committed to the health and safety of the entire HiSET® community.

In the event that a HiSET test center is closed due to health concerns, we will work to make the process as seamless as possible for test takers to register for a later date at no additional charge. Ongoing updates regarding important information about future testing and test-taker support can be found on the Pandemic HiSET Test Updates page. For additional support, please contact our Customer Service team by live chat or phone at 1-855-MyHiSET.

Seat Availability
Test centers remain open in many areas. Students can schedule appointments for available dates on the Scheduling Your HiSET Exam page.

Free Test Prep
We encourage students to take advantage of free HiSET test preparation resources:

Stay Connected
The best resources to stay up to date on HiSET news include:

Your Well-being Remains Our Top Priority
Tips to keep you and others healthy:

  • Wash your hands frequently.
  • Maintain social distancing.
  • Practice respiratory hygiene.
  • Feeling unwell? Seek medical care early.
  • Get advice from a health care provider.
  • Stay informed: World Health Organization.
Go to the TCALL website

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